Ipad pro not turning on

If your iPad is unresponsive, connect your iPad to its Power Adapter and allow the iPad to charge undisturbed for at least and hour - or preferably overnight. Then, while still connected to external power, try a forced-restart:

Force restart iPad (models with Face ID or with Touch ID in the top button)

If your iPad doesn’t have the Home button, do the following:

1. Press and quickly release the volume button nearest to the top button.
2. Press and quickly release the volume button farthest from the top button.
3. Press and hold the top button.
4. When the Apple logo appears, release the top button.

Force restart iPad (models with the Home button)

Press and hold the top button and the Home button at the same time. When the Apple logo appears, release both buttons.

If iPad still doesn’t turn on, or if it gets stuck during start up, see the Apple Support article If your iPhone, iPad, or iPod touch won’t turn on or is frozen. Or if your iPad isn’t working correctly after you restart it, see the iPad Support website.

These support pages should help with troubleshooting general battery and charging issues:

Charge and monitor the iPad battery - Apple Support

If your iPad won't charge – Apple Support

Troubleshooting generally requires substitution of the Power Adapter and cable for another known-good item. Most models of iPad require a Power Adapter rated at 12W (i.e., 2.4A @5V) or greater to reliably charge. 5W Power Adapters (1.0A @5V) intended for older models of iPhone are inadequate to charge an iPad; if the iPad charges at all, charging will be very slow. Recent models of iPad are supplied with a 20W USB-C Power Adapter.

Some third-party USB-C power adapters (and portable PowerBanks) may not support USB PD (Power Delivery). Power Delivery mutually negotiates the charging voltage; the source, load and cable are all elements involved in the negotiation protocol. Unless the Power Adapter explicitly supports USB PD, it will almost certainly fail to charge the iPad; proprietary charging standards, such as QC (Quick Charge), are not supported.

Many computer USB ports also cannot source sufficient power to charge an iPad. Unless explicitly designed for charging connected devices, computer USB ports are typically limited to 0.5-1A @5V (i.e., 2.5-5.0W).

If you continue to experience difficulties when using an appropriate Power Adapter of 12W or greater, you might be best advised to seek assistance directly from from Apple Support. You can contact the Support Team using the Support link at top-right or bottom-left of this page. Alternatively, you can initiate and manage your support cases from Apple devices using the excellent Apple Support App. If not already installed, the App can be downloaded from the App Store:

https://apps.apple.com/app/apple-support/id1130498044

You might also visit the Genius Bar at your local Apple Store or Apple Authorised Service Provider (AASP) - where the technicians will be able to test and assess your iPad:

Genius Bar Reservation and Apple Support Options - Apple

Clearly, as described, Apple have already diagnosed a fault that can only be resolved with a repair - which falls within Apple's quoted fixed-cost repair - the cost of which you can verify here:

iPad Repair & Service - Apple Support

Any electronic device can fail - be it Apple or otherwise. While perhaps unusual for an Apple iPad to fail soon after expiry of its device warranty, it can happen. You have been unlucky.

If you have benefit of an Apple AppleCare+ plan, you would have had benefit of repair/replacement for the duration of the plan for at least two years - the only cost to you being a small deductible/excess charge.

Sorry, but if your iPad Pro is not covered by the extended warranty, $550 is the cost for getting it replaced.

Have a look at this iPad Service & Repair page:

iPad Repair & Service - Apple Support

Did you visit an Authorised Apple Service Provider or Apple Store to get your device diagnosed?

Use this link to find one next to your place:

Apple - Find Locations

I’ve got exactly the same issue, iPad Pro just over the year mark, barely used not a scratch and won’t turn on at all! I’ve got older iPads in this house that have no issues whatsoever, absolute joke.

I am having the same issue. iPad Pro suddenly won’t turn on. Has never had any trauma and appears to be in perfect condition. Took it to an Apple Store and they said it must have a hardware problem. It literally worked one day and then wouldn’t turn on the next. Very frustrating that such an expensive device would just fail without cause.

I also experienced the same problem after having the iPad for only 6 months so it was still under the one year warranty. Apple quoted me to pay $1059 USD for them to repair the iPad saying that the part it needs does not fall under the warranty.

The iPad looks brand new so they could clearly see that it had no damage done by me and it was their defective parts. My warranty has now expired and I am left without an iPad.

I will likely never purchase a device from Apple again if this is how they treat their customers. All it took was a simple exchange or repair without the excuses.

My iPad Pro just died on me. Left it yesterday with half a battery of charge. Today it won't turn on. I've done all the resets possible and still nothing. It's an M2 iPad Pro 11". I've had a small crack on the bezel for more than one year, so for that, it's not under warranty anymore (here it's 2 years).

Really frustrating to have such an expensive product stop working like this.

I will not be buying any new iPad in the future, that's for sure.

We are all users here, just like you, and only the official Apple Support/Technician would be able to give you details about the reason, what caused this unfortunate hardware failure.

I have the same problem with an OLD ipad plus granddaughter about to buy an ipad Pro for graduate school, so this was very interesting! My question is, would a new battery fix my old ipad?