So I am using iphone Xs and my phone randomly get restart when i am not using it

So basically I’m using Iphone Xs and its updated to the latest software 16.6 aswell as battery health is pretty good but the problem is it gets restart randomly when you are done using it or when I am not using it.So basically it restarts when its on idle.

Posted on Sep 4, 2023 4:05 AM

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1 reply

Sep 4, 2023 4:09 AM in response to xGodx

In order to check if it is a temporary glitch, two basic troubleshooting steps to perform (test after each attempt):


A) Try a "forced" restart of your device using these instructions: Put it on charge for at least half an hour, then, keeping it plugged in, use these gestures:

Press and quickly release the volume up button, press and quickly release the volume down button, then press and hold the side (power) button. Only when the Apple logo appears (it might take 10-20 seconds), release that button (ignore all other screens that might appear, the one with the "slider" to turn the device off included).


B) If you can, check your battery status in Settings>Battery>Battery Health & Charging>Maximum capacity. If it is close to 83-80%, have it replaced as soon as possible, since it might have unpredictable behavior.



If the issue still persists, it might be a hardware (digitizer? other internal component?) failure, and I suggest that you make an appointment (*) and have your device inspected at an Apple Store or AASP (Apple Authorized Service Provider) among this list:--> https://locate.apple.com/choose-country-region . After checking it out, they'll give you all the available options.

Regards

Giulio


(*) You can do it:

So I am using iphone Xs and my phone randomly get restart when i am not using it

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