I just purchased Indiana Jones "Dial of Destiny" and it will not load to play. Can you help me out?
The movie will not load to begin. Just goes around in circles
The movie will not load to begin. Just goes around in circles
Hi TerrySchn,
Thanks for posting in Apple Support Communities! If you're having issues with the Apple TV app specifically, we suggest ensuring your software is updated to the latest version. Outdated software can cause things to misbehave. Should it continue, follow the guidance below from the article If you can't watch or stream movies and TV shows in the Apple TV app:
"If the movie or TV show won't start playing
After each step, try to stream or download the movie or TV show again.
Restarting your device is also a great step to try as restarting can fix many issues.
Hope that helps!
Hi TerrySchn,
Thanks for posting in Apple Support Communities! If you're having issues with the Apple TV app specifically, we suggest ensuring your software is updated to the latest version. Outdated software can cause things to misbehave. Should it continue, follow the guidance below from the article If you can't watch or stream movies and TV shows in the Apple TV app:
"If the movie or TV show won't start playing
After each step, try to stream or download the movie or TV show again.
Restarting your device is also a great step to try as restarting can fix many issues.
Hope that helps!
I just purchased Indiana Jones "Dial of Destiny" and it will not load to play. Can you help me out?