Brand new Apple Watch won’t pair.

I’ve never had my phone paired with a watch before. Followed all steps but nothing is working.

Posted on Sep 4, 2023 1:10 PM

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Question marked as Top-ranking reply

Posted on Sep 4, 2023 1:30 PM

First check you have no other sports watches like Fitbit that are paired to your iPhone  


Then force restart the watch. i.e. press and hold both the side button and Digital Crown for at least 10 seconds, then release both buttons when you see the Apple logo. 


Then while the watch is restarting Force Restart the iphone  


Force restart iPhone - Apple Support 


Then in the iphone, Settings, General, Transfer or reset iphone, Reset, Reset network settings


Then reconnect the iPhone to Wi-Fi.


Make sure you have no VPN or VPN based adblocker in the iphone in Settings, General, VPN & Device Management.


Then, if you have a home router, tun it off and turn it on again. 


Try again to pair the Watch. 


If still unsolved I recommend reviewing the steps in the articles below 


If you see 'Unable to Verify Update' when updating Apple Watch - Apple Support


How to pair your Apple Watch with a new iPhone - Apple Support


If you can't pair an Apple Watch with your iPhone - Apple Support  


If your Apple Watch isn't connected or paired with your iPhone - Apple Support




1 reply
Question marked as Top-ranking reply

Sep 4, 2023 1:30 PM in response to Drewmister

First check you have no other sports watches like Fitbit that are paired to your iPhone  


Then force restart the watch. i.e. press and hold both the side button and Digital Crown for at least 10 seconds, then release both buttons when you see the Apple logo. 


Then while the watch is restarting Force Restart the iphone  


Force restart iPhone - Apple Support 


Then in the iphone, Settings, General, Transfer or reset iphone, Reset, Reset network settings


Then reconnect the iPhone to Wi-Fi.


Make sure you have no VPN or VPN based adblocker in the iphone in Settings, General, VPN & Device Management.


Then, if you have a home router, tun it off and turn it on again. 


Try again to pair the Watch. 


If still unsolved I recommend reviewing the steps in the articles below 


If you see 'Unable to Verify Update' when updating Apple Watch - Apple Support


How to pair your Apple Watch with a new iPhone - Apple Support


If you can't pair an Apple Watch with your iPhone - Apple Support  


If your Apple Watch isn't connected or paired with your iPhone - Apple Support




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Brand new Apple Watch won’t pair.

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