Can't get new Macbook Pro to see Bluetooth headphones

ericesad Said:

"Can't get new Macbook Pro to see Bluetooth headphones: I've got a pair of BOSE noise-cancelling wireless headphones and they worked great with my old Macbook Air. But I can't get my new Macbook Pro to see them. I've restarted everything over and over. They are mot discoverable; they don't appear in the bluetooth list of available devices. It's Ventura 13.5.1. What's the problem? Thanks."

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Getting Audio Devices to be Seen:

What to Try:

• Raise the Volume: If sound is not working, then raise the volume.

• Remove External Devices: Verify what your output item is. Also, disable Bluetooth, if enabled.

• Go Here: If the Internal Speakers on your Mac aren't Working - Apple Support

• Reset the SMC and your NVRAM:

Sometimes when changes are made to the system(i.e. updates), system configurations (i.e. for Sound) become manipulated, technically. So, reset the SMC and NVRAM.

• Boot into Safe Mode:

When you boot into Safe Mode, items load by default, with certain settings and caches set aside. So, hold down the shift key upon boot. See what happens then.

• Create a New Administrator:

See if creating and logging in as a new administrator does the trick. There may be something misconfigured in your current user - something that is getting in the way. Go to: System Preferences > Users & Groups > Unlock > Click: "+" > Create the new administrator

ericesad Said:

"Can't get new Macbook Pro to see Bluetooth headphones: None of these suggestions solved the problem. Thank you for your efforts though.”

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You are welcome.

Verify if this Headset Even Seen:

To Find Out:

1. Go to: Apple menu
2. Select: About this Mac
3. Click: System Report... button
4. View: Hardware on left-column
5. Click: Audio
6. Confirm if a speakers are even seen