Messages on Macbook has a count of badge count of 1

Hi


I have a M2 Macbook Pro with the latest OS Ventura installed.


I have a problem with Messages. It continues to have a badge count of 1 despite having no messages unread. It IS synced with my iphone but the iphone also has everything read. I don't understand how to fix this problem.


ansj64

MacBook Pro 13″, macOS 10.15

Posted on Sep 4, 2023 9:19 PM

Reply
Question marked as Top-ranking reply

Posted on Sep 5, 2023 5:13 PM

Hi Tsinoy Newbie,


One important piece of information that you didn't include was whether or not the iPhone also shows the unread badge indicator.


If it does, then there is likely a message that is being recognized as unread. Checking deleted, junk or unknown sender lists would be a good place to start in examining or locating that item.


If not, you may try refreshing the Mac Messages application by first fully closing/quitting the app. Then, hold the Shift key on your keyboard while clicking the icon to open that app again. This combination forces an app to ignore saved-state information as described at Prevent apps and windows from reopening on Mac:


"Other solutions

  • Press and hold the Shift key while opening the app. This doesn't change any settings, but the app forgets any windows that were open the last time you quit the app."


Regards.

1 reply
Question marked as Top-ranking reply

Sep 5, 2023 5:13 PM in response to Tsinoy Newbie

Hi Tsinoy Newbie,


One important piece of information that you didn't include was whether or not the iPhone also shows the unread badge indicator.


If it does, then there is likely a message that is being recognized as unread. Checking deleted, junk or unknown sender lists would be a good place to start in examining or locating that item.


If not, you may try refreshing the Mac Messages application by first fully closing/quitting the app. Then, hold the Shift key on your keyboard while clicking the icon to open that app again. This combination forces an app to ignore saved-state information as described at Prevent apps and windows from reopening on Mac:


"Other solutions

  • Press and hold the Shift key while opening the app. This doesn't change any settings, but the app forgets any windows that were open the last time you quit the app."


Regards.

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Messages on Macbook has a count of badge count of 1

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