Charter Email Problems

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Level 1

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Charter Email Problems

Is there a compatibility issue with Charter Communications? My incoming email is sporadic, to say the least. It comes in fine on my iphone. They say I have to use their website, because the Apple Email is third party. Sometimes it works great. Other times, a triangle with an exclamation point shows up and I'm told the Pop whatever isn't accepted, and to check my settings. If I email something to myself, sometimes that jump-starts it. Other times, it just comes back by itself. Very frustrating!

imac

Posted on Aug 20, 2010 12:53 PM

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Answer 1

Aug 20, 2010 12:59 PM in response to bassplayer1

I use Mail with Charter Communications and haven't experienced any issues. Only my Hotmail account has periodic issues like you describe. Sorry but I don't know of a fix.

Message was edited by: Martin Pace

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Answer 2

A.Carlo

Level 2

280 points

Aug 20, 2010 8:06 PM in response to bassplayer1

re: "...I'm told the Pop whatever isn't accepted..."

You'd have to clarify what the message is, since that states where the problem might lie. Is it a password rejection? A server address failure? An access timeout? Have you tried switching to IMAP instead of POP? Do you check the Console log when the error occurs?

Do your account settings look like this: http://www.charter.com/customers/support.aspx?SupportArticleID=1417
Or do they look like this: http://androidforums.com/android-lounge/15110-pop3-email-setup-charter.html

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