Cannot Verify Account Error

When I tried to access my old iCloud account I’m getting the following error:


Cannot Verify Account

We apologize but we are unable to verify your account information online.


I know I’m using the correct passcode…any ideas?

iPhone 13, iOS 16

Posted on Sep 4, 2023 11:51 PM

Reply
Question marked as Best reply

Posted on Sep 5, 2023 12:56 AM

You need to reach out for support from Apple directly ->  Get Support

 

1 reply

Cannot Verify Account Error

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.