Hi I have lot coins in this app and it’s not work I need refund my money please help me thank you 🙏

My account not working I need my refund because I have lot coins on this app thanks

Posted on Sep 5, 2023 3:15 AM

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Question marked as Top-ranking reply

Posted on Sep 5, 2023 8:16 AM

My account not working


That's a somewhat broad error statement. In what way is your account not working? It appears to be working enough for you to sign in here and post. Is it a problem with the app itself? If it is, here are some resources helping you with that:


Buy additional app features with in-app purchases and subscriptions - Apple Support


If an app unexpectedly quits, stops responding, or won’t open, click here --> If an app on your iPhone or iPad stops responding, closes unexpectedly, or won’t open - Apple Support


If you can’t use or find in-app purchases that you bought, try to restore them. Read this support article --> If you can't find or use your in-app purchases - Apple Support


Click on this link to learn how to contact an app developer about problems running an app or problems restoring purchases. --> How to contact an app developer - Apple Support


If you cannot resolve the problem here's how to request an app or media refund from Apple (From: Request a refund for apps or content that you bought from Apple - Apple Support - see the article for more detail.)

1. Sign in to https://reportaproblem.apple.com

2. Tap or click "I'd like to," then choose "Request a refund."

3. Choose the reason why you want a refund, then choose Next.

4. Choose the app, subscription, or other item, then choose Submit.

If you were charged for a subscription that you no longer want, you can also cancel the subscription using the directions in this article --> If you want to cancel a subscription from Apple - Apple Support


If you still have problems, click here --> Choose your country or region - Official Apple Support Select your country, then a product.



1 reply
Question marked as Top-ranking reply

Sep 5, 2023 8:16 AM in response to SamimA99

My account not working


That's a somewhat broad error statement. In what way is your account not working? It appears to be working enough for you to sign in here and post. Is it a problem with the app itself? If it is, here are some resources helping you with that:


Buy additional app features with in-app purchases and subscriptions - Apple Support


If an app unexpectedly quits, stops responding, or won’t open, click here --> If an app on your iPhone or iPad stops responding, closes unexpectedly, or won’t open - Apple Support


If you can’t use or find in-app purchases that you bought, try to restore them. Read this support article --> If you can't find or use your in-app purchases - Apple Support


Click on this link to learn how to contact an app developer about problems running an app or problems restoring purchases. --> How to contact an app developer - Apple Support


If you cannot resolve the problem here's how to request an app or media refund from Apple (From: Request a refund for apps or content that you bought from Apple - Apple Support - see the article for more detail.)

1. Sign in to https://reportaproblem.apple.com

2. Tap or click "I'd like to," then choose "Request a refund."

3. Choose the reason why you want a refund, then choose Next.

4. Choose the app, subscription, or other item, then choose Submit.

If you were charged for a subscription that you no longer want, you can also cancel the subscription using the directions in this article --> If you want to cancel a subscription from Apple - Apple Support


If you still have problems, click here --> Choose your country or region - Official Apple Support Select your country, then a product.



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Hi I have lot coins in this app and it’s not work I need refund my money please help me thank you 🙏

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