Related Article: If you forgot your iPhone passcode

I don’t know passcode to my phone and it’s disabled can u help me

My boyfriend bought phone he set up for me . I’m longer with him he change passcode my phone I don’t know it and I don’t know Apple ID set phone help me please

iPhone 6s Plus, iOS 10

Posted on Sep 5, 2023 3:18 AM

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Question marked as Apple recommended

Since your former boyfriend bought that iPhone, he owns it and is in control of it. If he intends to freely give it to you, then he needs to remove his own Apple ID from it. You cannot do any of that yourself. Once all of that is done, then you can erase it and set it up as a new iPhone.


See What to do before you sell, give away, or trade in your iPhone or iPad - Apple Support


Posted on Sep 5, 2023 10:30 AM

1 reply
Question marked as Apple recommended

Sep 5, 2023 10:30 AM in response to Vcynthia1

Since your former boyfriend bought that iPhone, he owns it and is in control of it. If he intends to freely give it to you, then he needs to remove his own Apple ID from it. You cannot do any of that yourself. Once all of that is done, then you can erase it and set it up as a new iPhone.


See What to do before you sell, give away, or trade in your iPhone or iPad - Apple Support


I don’t know passcode to my phone and it’s disabled can u help me

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