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So one of my Iphone's screen is completely frozen and even with the three button forced restart it still doesn't make it working again, the phone restarts but i still can't swipe nor use the touchscreen in general, what can I do without actually deleting everything off the phone with a factory reset from the mac?
seeking for help as I need the phone
Hi Leoriz11
welcome to the Apple (user-to-user) Community.
Re: Iphone frozen and force restart doesn't make a difference
We do not know which iPhone model you have, or which iOS version is installed in order to help:
Apple support have a video online (see below) that may be helpful in guiding you to regain access:
If your iPhone, iPad, iPod freezes during start up
https://www.youtube.com/watch?v=2CRilTPouRU
All the best :-)
Hi Leoriz11
welcome to the Apple (user-to-user) Community.
Re: Iphone frozen and force restart doesn't make a difference
We do not know which iPhone model you have, or which iOS version is installed in order to help:
Apple support have a video online (see below) that may be helpful in guiding you to regain access:
If your iPhone, iPad, iPod freezes during start up
https://www.youtube.com/watch?v=2CRilTPouRU
All the best :-)
Iphone frozen and force restart doesn't make a difference
