Apple Music

I’m trying to pay for my Apple Music subscription through my Apple balance and it’s not working

Posted on Sep 5, 2023 9:06 AM

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Question marked as Top-ranking reply

Posted on Sep 6, 2023 8:34 AM

Hello tobby2022,


Thank you for reaching out to Apple Support Communities.


Do you have a payment method on file. That may still be required even if you pay with our balance as outlined here:


"Learn more


Additional details can be found here:What you can buy with your Apple Gift Card or Apple Account balance


Hopefully this helps.


Cheers !

2 replies
Question marked as Top-ranking reply

Sep 6, 2023 8:34 AM in response to tobby2022

Hello tobby2022,


Thank you for reaching out to Apple Support Communities.


Do you have a payment method on file. That may still be required even if you pay with our balance as outlined here:


"Learn more


Additional details can be found here:What you can buy with your Apple Gift Card or Apple Account balance


Hopefully this helps.


Cheers !

Sep 5, 2023 9:38 AM in response to tobby2022

Why not?

What happens when you try?

What do you mean by "Apple Balance"?


Do you mean your Apple ID gift card balance? Or are you referring to your Apple Cash balance?


Any balance in your Apple ID, should be automatically used to pay for anything you buy, including any recurring subscriptions. however, you still require a verified payment method on your account and may require you to verify it before it uses the Apple ID balance.


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