My apple gift card won't redeem

Hey Jennifergoodlett,

This article specifically addresses the issue you’re having with an Apple or iTunes Gift Card: If you can't redeem your Apple Gift Card or App Store & iTunes Gift Card - Apple Support

Since you didn’t include which message you’re getting, select the link near the top that matches your issue.

Feel free to get back to us with any questions or problems you may have.

All the best.

Review: If you can't redeem your Apple Gift Card or App Store & iTunes Gift Card - Apple Support

You don't say for what reason you cannot redeem it so it makes it hard to provide suggestions.