I cannot update my credit card

it says my card has expiered, but when I try to enter a new card number I can't get in


iPhone 7 Plus, iOS 15

Posted on Sep 5, 2023 12:22 PM

Reply
Question marked as Top-ranking reply

Posted on Sep 6, 2023 4:53 PM

Hi paperthemoon,

welcome to the Appole (user-to-user) Community!


Re: "I cannot update my credit card :

it says my card has expired, but when I try to enter a new card number I can't get in"


For your Apple ID account: You may need to add a new card before you can delete an old card:


Apple support has an article online to help: How to change an Apple ID payment method:

If you need to change or update your Apple ID payment method - Apple Support

Eg: says:

"Update your payment method on your iPhone or iPad


  1. Open the Settings app.
  2. Tap your name.
  3. Tap Payment & Shipping. You might be asked to sign in with your Apple ID.
  4. Tap Add Payment Method, enter the new payment method, then tap Done.
  5. Tap Edit.
  6. Tap the red delete button next to the old payment method, then tap Delete".


All the best :-)

1 reply
Question marked as Top-ranking reply

Sep 6, 2023 4:53 PM in response to paperthemoon

Hi paperthemoon,

welcome to the Appole (user-to-user) Community!


Re: "I cannot update my credit card :

it says my card has expired, but when I try to enter a new card number I can't get in"


For your Apple ID account: You may need to add a new card before you can delete an old card:


Apple support has an article online to help: How to change an Apple ID payment method:

If you need to change or update your Apple ID payment method - Apple Support

Eg: says:

"Update your payment method on your iPhone or iPad


  1. Open the Settings app.
  2. Tap your name.
  3. Tap Payment & Shipping. You might be asked to sign in with your Apple ID.
  4. Tap Add Payment Method, enter the new payment method, then tap Done.
  5. Tap Edit.
  6. Tap the red delete button next to the old payment method, then tap Delete".


All the best :-)

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I cannot update my credit card

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