Requested a refund for an app and it hasn't been accepted

i requested a refund for and app on an iphone and it went through and it said the refund had been accepted but u haven’t been reimbursed my money


[Re-Titled by Moderator]

iPhone 14 Pro Max, iOS 16

Posted on Sep 5, 2023 5:36 PM

Reply
Question marked as Apple recommended

From: Check the status of a refund for apps or content that you bought from Apple - Apple Support



When will I get the money back?

If your refund is approved, the funds are applied to the same payment method that you used to buy the item. Here's how long it takes for a refund to appear on your account or statement:


Store credit—It might take up to 48 hours to see the refund in your Apple Account balance.


Mobile phone billing—It might take up to 60 days for the statement to show the refund. Processing time might be affected by your carrier. You can contact your carrier for an update.


All other payment methods—It might take up to 30 days for the statement to show the refund. If you don't see the refund after 30 days, contact your financial institution.

Posted on Sep 5, 2023 5:38 PM

5 replies
Question marked as Apple recommended

Sep 5, 2023 5:38 PM in response to premmehmi

From: Check the status of a refund for apps or content that you bought from Apple - Apple Support



When will I get the money back?

If your refund is approved, the funds are applied to the same payment method that you used to buy the item. Here's how long it takes for a refund to appear on your account or statement:


Store credit—It might take up to 48 hours to see the refund in your Apple Account balance.


Mobile phone billing—It might take up to 60 days for the statement to show the refund. Processing time might be affected by your carrier. You can contact your carrier for an update.


All other payment methods—It might take up to 30 days for the statement to show the refund. If you don't see the refund after 30 days, contact your financial institution.

Requested a refund for an app and it hasn't been accepted

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