I'm having trouble connecting to a brother hl-ld930dw on the network.

it does not appear in a list of airpirnt printers when I try to add it to the network.

Posted on Sep 5, 2023 6:20 PM

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Question marked as Top-ranking reply

Posted on Sep 6, 2023 7:52 AM

Thank you.


The Brother HL-L2390DW is listed in About AirPrint - Apple Support as a model supporting Apple's AirPrint technology. An AirPrint-enabled model can be used without additional drivers if the printer and the Mac computer are connected to the same network (Wi-Fi router). Brother recommends using AirPrint with this printer.


To begin with, it may be wise to check whether the printer firmware has been updated. In the case

of the Brother HL-L2390DW, the latest version appears to be 01/12/2023 (ZA).

https://support.brother.com/g/b/downloadlist.aspx?c=us_ot&lang=en&prod=hll2390dw_us&os=10077


You may also want to try resetting the printing system and re-adding the printer.

Reset the printing system on your Mac to solve a problem – Apple Support (UK)

Add a printer to your printer list so you can use it on Mac – Apple Support (UK)


In case of a discovery problem, and if all settings are OK, it may be worth testing the following power-cycle procedure in this order (do not forget the router):

Power off the Wi-Fi router, the printer, the Mac, and all other computers/devices. Wait two to three minutes. Power on the router. Wait two to three minutes. Power on the printer. Wait a minute or two. Power on the Mac. Finally, power on all other computers/devices.

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Question marked as Top-ranking reply

Sep 6, 2023 7:52 AM in response to pmcgeary

Thank you.


The Brother HL-L2390DW is listed in About AirPrint - Apple Support as a model supporting Apple's AirPrint technology. An AirPrint-enabled model can be used without additional drivers if the printer and the Mac computer are connected to the same network (Wi-Fi router). Brother recommends using AirPrint with this printer.


To begin with, it may be wise to check whether the printer firmware has been updated. In the case

of the Brother HL-L2390DW, the latest version appears to be 01/12/2023 (ZA).

https://support.brother.com/g/b/downloadlist.aspx?c=us_ot&lang=en&prod=hll2390dw_us&os=10077


You may also want to try resetting the printing system and re-adding the printer.

Reset the printing system on your Mac to solve a problem – Apple Support (UK)

Add a printer to your printer list so you can use it on Mac – Apple Support (UK)


In case of a discovery problem, and if all settings are OK, it may be worth testing the following power-cycle procedure in this order (do not forget the router):

Power off the Wi-Fi router, the printer, the Mac, and all other computers/devices. Wait two to three minutes. Power on the router. Wait two to three minutes. Power on the printer. Wait a minute or two. Power on the Mac. Finally, power on all other computers/devices.

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I'm having trouble connecting to a brother hl-ld930dw on the network.

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