User profile for user: vinoth167
vinoth167 Author
User level: Level 1
4 points

Thanks Apple Fountain Gate

I bought Apple phone for my son's birthday on 30 August. Till today I couldn't connect it . I called to Apple help. Told clearly I bought Apple watch to my son and he doesn't have iPhone. They told me only TELSTRA,OPTUS AND VODAFONE can use. So I got Optus plan for $40 per month and struggle to connect it to my son's Apple watch. I wasted so many hours to fix with them. But I couldn't. Finally I Went to Apple Fountain Gate Vic (06th SEP)and knew there is another mobile provider for Apple watch for kids. Called TRUPHONE. Very cheap as well. $10 per month. Don't know why APPLE help line guys don't know about it.


After I get TRUPHONE again I stuck to connect to Apple watch because of Optus service was there. So I went to FOUNTAIN GATE APPLE STORE again around 10am. There was a very nice short hair girl and helped me lot and fix it for me. I forgot to take her name because I was very excited. My mistake.She was very nice and very kind for me . Hopefully I go again and get her name.


Thank you very much for APPLE FOUNTAIN GATE. YOU'RE VERY LUCKY TO HAVE SUCH A GOOD WORKER.

iPhone 8, iOS 16

Posted on Sep 5, 2023 7:58 PM

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User profile for user: SravanKrA
SravanKrA
User level: Level 10
433,408 points

Posted on Sep 7, 2023 1:21 AM

This is a user-to-user public forum.


This platform serves as a space for users to engage in meaningful conversations, share information, and exchange ideas related to Apple products. It's a community-driven initiative where users support each other by sharing their experiences and technical expertise in using Apple devices. While Apple Inc. is not actively participating in these discussions, the forum is a valuable resource for seeking guidance and assistance from fellow users who possess a wealth of experience with Apple products. Feel free to explore the discussions, ask questions, and benefit from the collective knowledge of this community.



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User profile for user: SravanKrA
SravanKrA
User level: Level 10
433,408 points

Sep 7, 2023 1:21 AM in response to vinoth167

This is a user-to-user public forum.


This platform serves as a space for users to engage in meaningful conversations, share information, and exchange ideas related to Apple products. It's a community-driven initiative where users support each other by sharing their experiences and technical expertise in using Apple devices. While Apple Inc. is not actively participating in these discussions, the forum is a valuable resource for seeking guidance and assistance from fellow users who possess a wealth of experience with Apple products. Feel free to explore the discussions, ask questions, and benefit from the collective knowledge of this community.



Suggestions and Feedback for improvements --> Apple Inc says; "We read all feedback carefully, but we are unable to respond to each submission individually."

  1. Here is how for iPhone · Country or region* Select your country or region. · Feedback Type* Select feedback type. · Comments* Enter a comment.
  2. Feedback - iPhone - Apple


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Thanks Apple Fountain Gate

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