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security locked iPad mini 5. cannot access iTunes under Apple Music to unlock. on MacBook Pro please help

hi community. thank you in advance for your help. I am trying to unlock my iPad mini. last it was used was in may. I locked myself out of it. now I am trying to unlock it, but it is in/on security lockout. I am looking around for answers and saw that I would have to use my laptop (MacBook Pro) to unlock it by using iTunes through Apple Music. which I cannot find. please help. (MacBook Pro Apple Music does not have preferences as an option)


iPad mini 5, iPadOS 15

Posted on Sep 6, 2023 1:14 AM

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Question marked as Top-ranking reply

Posted on Sep 6, 2023 10:06 AM

Follow these steps:

If you forgot your iPad passcode - Apple Support


Note: the newer MacOS does not have iTunes. You now use Music (or in your case the Finder window - see step 4 in the above link).

What happened to iTunes? - Apple Support


2 replies

security locked iPad mini 5. cannot access iTunes under Apple Music to unlock. on MacBook Pro please help

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