👋 Hello, a problem was detected in the TrueDepth of my Face ID

a problem was detected on the True Depth of my camera

iPhone 12 Pro Max, iOS 16

Posted on Sep 6, 2023 3:10 PM

Reply
Question marked as Best reply

Posted on Sep 6, 2023 3:16 PM

This is generally a hardware issue. If the unit's on an OS version older than 16.6, you might be able to fix it by updating it from a computer or the Software Update function in Settings; otherwise, contact Apple Support.


(244140)

1 reply

👋 Hello, a problem was detected in the TrueDepth of my Face ID

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.