A1502 Macbook with Touchpad and Keyboard Problems

I have a 2015 MacBook Pro, A1502, and the trackpad and keyboard don't work. I replaced the upper case with the keyboard and the trackpad, and everything began to work again for a short period of time... but after a reboot, it stopped working again. I swapped out the SSD and reinstalled MacOS Catalina, and then all of a sudden the touchpad and keyboard worked again. Once again, after a reboot the touchpad broke, and at this point I ended up changing the trackpad cable twice, but still no dice. The trackpad and keyboard still work in recovery modes, but they refuse to work on macOS. The keyboard still works to do an SMC reset and any other shortcuts during boot, but of course, it doesn't work in MacOS. I've dug into MacOS and looked for hours online for help with this problem to no avail and I just needed to run it by apple community.

MacBook Pro 13″, macOS 11.7

Posted on Sep 6, 2023 8:01 PM

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Sep 7, 2023 8:06 PM in response to naldooo

Usually when both the Keyboard and Trackpad stop working at the same time, it will be caused by a defective Trackpad IPD Flex Cable. The problem can be intermittent as well. The Trackpad IPD Flex Cable has an extremely high failure rate on the 2015 MBPro model (both 13" & 15"). A new Trackpad cable will usually fix the problem. If it does not, then the issue can be with any or all of the following: Trackpad, Logic Board, or possibly the Keyboard.



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A1502 Macbook with Touchpad and Keyboard Problems

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