I’m not able to pay Video Star because I somehow didn’t cancel my subscription, so I am very mad at you guys and you better help me too

makeyra81 Said:

"I’m not able to pay Video Star because I somehow didn’t cancel my subscription, so I am very mad at you guys and you better help me too: Help me be able to pay my Video Star because you guys are tripping your [...] for $13 when you make literally millions a day so what you can do is help me out so I can pay my Video Star and get back to making my edits. Thank you very much."

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Troubleshooting App Payments:

A. About these Forums:

No one here "tripped" you of your money. These are just user-to-user forums. We are everyday Apple users like yourself. No on here has access to your account info(and that is a good thing, BTW).

B. For Financial Assistance, Contact Apple Store Support:

You need to contact Apple Support Directly. This is a User-to-User forum. We are all volunteers. So, as you may suspect, no one here has access to that information — and that is a good thing, BTW. That’s why for Financial Assistance, you need to contact Apple Support. They’ll see what’s going on and will run you through the fix.

Apple Contact Info:

• Contact Us - Choose Locations
• Proceed from there, as necessary
• Why the Wait: Phone calls are taking a bit to go through at the moment, due to lots of calls. With the Coronavirus Pandemic, many are at home at the moment, with much time on their hands to contact Apple. So, just stay on the line, and you will get through :)