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Very low sound on phone calls iPhone 14 pro max

When I receive calls, I can hardly hear the person speaking. This just started happening, and I have the new iPhone 14 pro max. What am I supposed to do?

iPhone 14 Pro Max, iOS 16

Posted on Sep 7, 2023 10:03 AM

Reply
1 reply

Sep 8, 2023 9:27 AM in response to Apple4Reals

Hello Apple4Reals,


We'd like to provide you with a few steps that may be able to assist you with the sound on your iPhone 14 Pro Max:


  1. "Remove all screen protectors, films, or cases from your device. 
  2. Check the speaker opening to see if it's blocked or dirty. On iPhone only, make sure that the receiver isn't blocked or dirty. 
  3. If necessary, clean the speaker or receiver opening with a small, soft-bristled brush. Make sure that the brush is clean and dry.
  4. Go to Settings > Sounds (or Settings > Sounds & Haptics), and drag the Ringer and Alerts slider back and forth a few times. If you don't hear any sound, or if your speaker button on the Ringer and Alerts slider is dimmed, your speaker might need service.
  5. If you hear sound, try making a call with your iPhone and turn on speakerphone. On iPad or iPod touch, make a FaceTime call. If you still can't hear, or hear static or crackling, then your network or reception could be the issue. Try to call again later, or from a different location."


More details here: If you hear no sound or distorted sound from your iPhone, iPad, or iPod touch speaker


If the issue persists, this could indicate that there is a hardware issue. Therefore, we suggest that you have your phone evaluated by a certified Apple technician. You can follow this link to set that up:

iPhone Repair & Service


Take care.




Very low sound on phone calls iPhone 14 pro max

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