Apple Intelligence is now available on iPhone, iPad, and Mac!

📢 Newsroom Update

Apple introduces M4 Pro and M4 Max. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Level 1

8 points

My MacBook and keyboard froze. Can’t shut it down. What should I do?

Posted on Sep 7, 2023 10:38 AM

Top-ranking reply

Level 7

23,586 points

Posted on Sep 7, 2023 2:24 PM

Press and hold the power button until the screen goes totally black ... about 10 seconds.

View in context

Similar questions

1 reply

Top-ranking reply

Level 7

23,586 points

Press and hold the power button until the screen goes totally black ... about 10 seconds.

My MacBook and keyboard froze. Can’t shut it down. What should I do?