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I just bought a MagSafe Charger for my iPhone 14, but it isn't charging.

I followed the instructions about plugging the charger in using my iPhone's USB-C block and then placing the phone on top. It connects magnetically, but no charge flows. The same outlet and charging block works fine for wired charging.

iPhone 14

Posted on Sep 7, 2023 12:06 PM

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Question marked as Top-ranking reply

Posted on Sep 7, 2023 1:20 PM

If you followed the steps in the support article you arrived here from, and were still unable to get your iPhone charged, then it may be possible that the MagSafe Charger you have is defective.


If you purchased it directly from Apple or an Apple Authorized Reseller, within the last 14 days, you can return it for either a full refund or a replacement device.

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Question marked as Top-ranking reply

Sep 7, 2023 1:20 PM in response to ChrisBumcrot

If you followed the steps in the support article you arrived here from, and were still unable to get your iPhone charged, then it may be possible that the MagSafe Charger you have is defective.


If you purchased it directly from Apple or an Apple Authorized Reseller, within the last 14 days, you can return it for either a full refund or a replacement device.

I just bought a MagSafe Charger for my iPhone 14, but it isn't charging.

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