Two factor authentication

I had set two factor authentication and my other device is lost and cannot be retrieved , so, i cannot update my apps or access my personal data such as photos . How can i get this fixed ??!!

iPhone XR, iOS 16

Posted on Sep 7, 2023 1:01 PM

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Question marked as Apple recommended

When you set up 2 factor authentication you were “encouraged” to add other trusted devices and phone numbers. If you did this when it asks for authentication tap “didn’t get code” and it will let you chose a different trusted device or phone number.


When you mention “other device” that implies that you have a device with access to the same Apple ID; that device should also be a trusted device.

Posted on Sep 7, 2023 1:05 PM

1 reply
Question marked as Apple recommended

Sep 7, 2023 1:05 PM in response to mpanda96

When you set up 2 factor authentication you were “encouraged” to add other trusted devices and phone numbers. If you did this when it asks for authentication tap “didn’t get code” and it will let you chose a different trusted device or phone number.


When you mention “other device” that implies that you have a device with access to the same Apple ID; that device should also be a trusted device.

Two factor authentication

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