Air pods won’t charge

The AirPod pros will not charge. I plugged it and the charging light did not come on.

Posted on Sep 7, 2023 3:59 PM

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Question marked as Top-ranking reply

Posted on Sep 7, 2023 4:03 PM

Hi Karenp12, sorry to hear about the issue with your AirPods.


Firstly, visually check if the charging port has any visible debris and carefully remove this if so. It may be that this was blocking the lighting cable from making a connection. Be careful not to use any liquids or sharp objects, as this could damage the port further.


Please note that once your AirPods are charging, the light will only stay lit for a few seconds, but if it's not coming on at all, you can contact Apple Support after following the guidance on this page: If your AirPod's won't charge - Apple Support

1 reply
Question marked as Top-ranking reply

Sep 7, 2023 4:03 PM in response to Karenp12

Hi Karenp12, sorry to hear about the issue with your AirPods.


Firstly, visually check if the charging port has any visible debris and carefully remove this if so. It may be that this was blocking the lighting cable from making a connection. Be careful not to use any liquids or sharp objects, as this could damage the port further.


Please note that once your AirPods are charging, the light will only stay lit for a few seconds, but if it's not coming on at all, you can contact Apple Support after following the guidance on this page: If your AirPod's won't charge - Apple Support

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Air pods won’t charge

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