iPhone 13 battery

Deer-stand-fall Said:

"iPhone 13 battery: My battery refuses to charge. Is an Apple store the only place I can purchase a new one?"

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See if anything her helps...

Troubleshooting iPhone Battery Charge:

A. Battery Drain Info:

The iPhone battery will drain if powered on, unless it is plugged in and charging. With lots installed, the charge would be slower. As for how fast it would drain the battery, that would depend on the battery health and the volume (sound) you use.

1. Go Here: iPhone Battery and Performance - Apple Support
2. Scroll Down: to "Your battery's maximum capacity"

B. Verify the Baterry Health Percentage:

Apple recommends you get a new battery, once the Battery Health reaches 80% or lower. When the Battery Health is 80% or lower, it is time for a new battery. Unfortunately, these if no way to know how, nor when, then percentage decrease occurred. So see if it tine for a new battery...

1. Go To: Settings
2. Tap: Battery
3. Tap: Battery Health
4. View: [the percentage]
5. Is it 80% or less?  If so, it is time for a new battery.

C. Troubleshooting the Battery:

• iPhone Battery and Performance - Apple Support

• Charge and Monitor the iPhone Battery - Apple Support

• About the Battery Usage on your iPhone - Apple Support

• About Optimized Battery Charging on your iPhone - Apple Support

• If you see "Your iPhone Battery may Need to be Serviced" - Apple Support

• Use Low Power Mode to Save Battery Life on your iPhone - Apple Support

Deer-stand-fall Said:

"iPhone 13 battery: My battery refuses to charge. Is an Apple store the only place I can purchase a new one?"

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Where to get a New iPhone Battery:

Getting a New iPhone Battery:

Contact Apple, and setup a Genius Bar Appointment or see an AASP (Apple Authorized Service Provider) in your local area. Be wary as to where you get this item, ask you may get an error of an ungenuine battery. So, to avoid this continual message, it is best to have an Apple or an AASP replace the battery. So, where to get a new battery:

A. Apple Contact Info:

• Contact Us - Choose Locations
• Proceed from there, as necessary
• Why the Wait: Phone calls are taking a bit to go through at the moment, due to lots of calls. With the Coronavirus Pandemic, many are at home at the moment, with much time on their hands to contact Apple. So, just stay on the line, and you will get through :) 

B. Contact an AASP: 

1. Go Here: Find Locations - Apple Authorized Reseller
2. Click: Service & Support
3. Enter: your location information
4. See: if there is an AASP nearby
5. Contact: an AASP that shows up, and find out more about the services that they offer to fix the battery