I have a problem with Apple ID. I type the password but it is wrong. When I try to change the password, it asks me for the iPhone login code. When I type it, it tells me that it is wrong. When I cancel the iPhone password and try again, it also asks me for the iPhone password, and I all ready cancel it. What is the solution?
iPhone XS Max, iOS 16
Wondering where you are typing the Apple ID password ... eg: Apple ID sign-in online ... App Store ... etc ...
You might want to check that you are signed in (to your iPhone) with the correct Apple ID:
How to: Sign in with your Apple ID - Apple Support
Then, if you haven't already:
You may be able to sign in online and check that all your details are up-to-date:
Apple ID Log-in: https://appleid.apple.com/
Else: you may want to try changing your Apple ID password the way Apple Support suggests:
What to do: If you forgot your Apple ID password - Apple Support
If needed: How to: Get a verification code and sign in with two-factor authentication - Apple Support
More info. / support / contact options:
Apple ID - Official Apple Support
All the best :-)
Wondering where you are typing the Apple ID password ... eg: Apple ID sign-in online ... App Store ... etc ...
You might want to check that you are signed in (to your iPhone) with the correct Apple ID:
How to: Sign in with your Apple ID - Apple Support
Then, if you haven't already:
You may be able to sign in online and check that all your details are up-to-date:
Apple ID Log-in: https://appleid.apple.com/
Else: you may want to try changing your Apple ID password the way Apple Support suggests:
What to do: If you forgot your Apple ID password - Apple Support
If needed: How to: Get a verification code and sign in with two-factor authentication - Apple Support
More info. / support / contact options:
Apple ID - Official Apple Support
All the best :-)
There is a problem with my apple ID account
