how do you recover iphone when employee leaves company
Employee left company, how do you recover iphone when they are still logged in and their email account is personal
Question marked as
If the device is not enrolled in a management system that would allow you to reset it, you will need them to remove the device from their account.
Failing that, you will have to take the device and the original proof of purchase from an authorized retailer to Apple to have the activation lock removed.