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Backup contains nothing

Hey

I used the cloud to backup my iPhone

But nothing is there

no photos( 77 on 3000) no contacts, no notes.


I already initialized my IPhone because I had to sell it.

so the only thing I have is this useless backup.

there is a way to get everything back? Do I have lost everything for good?

Posted on Sep 8, 2023 7:27 AM

Reply
Question marked as Top-ranking reply

Posted on Sep 8, 2023 8:35 AM

rosalba149 wrote:

Hey
I used the cloud to backup my iPhone
But nothing is there
no photos( 77 on 3000) no contacts, no notes.

I already initialized my IPhone because I had to sell it.
so the only thing I have is this useless backup.
there is a way to get everything back? Do I have lost everything for good?

Notes and contacts aren't part of the backup, since it is sync to whatever cloud or mail program you use.


You can't view your backup read here What does iCloud back up? - Apple Support, esp photos unless you were syncing them to the cloud read here Set up and use iCloud Photos - Apple Support

1 reply
Question marked as Top-ranking reply

Sep 8, 2023 8:35 AM in response to rosalba149

rosalba149 wrote:

Hey
I used the cloud to backup my iPhone
But nothing is there
no photos( 77 on 3000) no contacts, no notes.

I already initialized my IPhone because I had to sell it.
so the only thing I have is this useless backup.
there is a way to get everything back? Do I have lost everything for good?

Notes and contacts aren't part of the backup, since it is sync to whatever cloud or mail program you use.


You can't view your backup read here What does iCloud back up? - Apple Support, esp photos unless you were syncing them to the cloud read here Set up and use iCloud Photos - Apple Support

Backup contains nothing

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