I can't reset my iPhone for a new Apple ID because I forgot my recovery key


what do i do next i am stuck. I forgot my recovery key of my Apple id now i am facing the problem in formatting the phone for new Apple id.



[Edited by Moderator] 


Posted on Sep 8, 2023 8:08 AM

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Posted on Sep 8, 2023 8:14 AM

You’re going to have to produce the original proof of purchase for the phone to have the activation lock removed.

If you set up a recovery key for your ID, then lost it and don’t have the password for the account and a trusted device, the account is unrecoverable.

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I can't reset my iPhone for a new Apple ID because I forgot my recovery key

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