My AirPods are muffled when I talk to someone
When talking to someone on AirPods, the other person says it’s muffled and they can’t hear me . I just got the AirPods a week ago
[Re-Titled by Moderator]
iPhone XR, iOS 14
Question marked as
User profile for user:
Jaym_8
User level:
Community Specialist
Hello aashyra,
If others are unable to hear you, make sure the microphones at the bottom of the AirPods are clean and free of any dirt/debris.
Cleaning AirPods, AirPods Pro, AirPods Max, and EarPods
You can try resetting the AirPods with these steps:
1. Put your AirPods in their charging case, and close the lid.
2. Wait 30 seconds.
3. Open the lid of your charging case, and put your AirPods in your ears.
4. Go to Settings > Bluetooth. Or go to Settings > [your AirPods].
• If your AirPods appear there as connected, tap the More Info buttonnext to your AirPods, tap Forget This Device, then tap again to confirm.
• If your AirPods don't appear there, continue to the next step.
5. Put your AirPods in their charging case, and keep the lid open.
6. Press and hold the setup button on the back of the case for about 15 seconds, until the status light on the front of the case flashes amber, then white.*
7. Reconnect your AirPods: With your AirPods in their charging case and the lid open, place your AirPods close to your iPhone or iPad. Follow the steps on your device's screen.
How to reset your AirPods and AirPods Pro
If the microphones are still not working properly, you can find available service options here: AirPods Repair & Service
Cheers!