hi my car play was working in the Nissan rental now it wont work

getting the message Apple car Play failed to start Please confirm that iPhone Wi-Fi settings is On and the device is running normally To retry look for the device name in the connections menu and select Apple Play


iPhone 13, iOS 16

Posted on Sep 9, 2023 1:48 AM

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Posted on Sep 9, 2023 1:52 AM

If your iPhone isn't detected by CarPlay, make sure CarPlay isn't restricted. Go to Settings > Screen Time > Content & Privacy Restrictions, tap Allowed Apps and make sure CarPlay is enabled. Go to Settings > General > CarPlay, tap your car and then tap Forget This Car. Then set up CarPlay again.


If you need help with CarPlay - Apple Support (IN)

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Question marked as Top-ranking reply

Sep 9, 2023 1:52 AM in response to maryanne44

If your iPhone isn't detected by CarPlay, make sure CarPlay isn't restricted. Go to Settings > Screen Time > Content & Privacy Restrictions, tap Allowed Apps and make sure CarPlay is enabled. Go to Settings > General > CarPlay, tap your car and then tap Forget This Car. Then set up CarPlay again.


If you need help with CarPlay - Apple Support (IN)

Sep 9, 2023 1:52 AM in response to maryanne44

Your iPhone is probably not connected to the internet.


Connecting to Wi-Fi is the initial step, followed by establishing an internet connection.


However, it's important to note that connecting to Wi-Fi does not automatically guarantee an internet connection. In the event that you are unable to connect to Wi-Fi, the issue may stem from settings on your iPhone or the router/modem.


On the other hand, if you are unable to establish an internet connection despite being connected to Wi-Fi, the problem is likely related to the settings on your router/modem. In such cases, it is advisable to promptly contact your Internet Service Provider (ISP) for assistance.



Check your WiFi Router / Modem for --> Recommended settings for Wi-Fi routers and access points ...



For your Internet connection.

  • Over Cellular: contact your Carrier (Cellular Service Provider). The agency that issued the SIM to you
  • Over WiFI: Contact your ISP (Internet Service Provider), the agency that provided the Internet Service on your Modem/Router to you


However --> Connect iPhone to the Internet - Apple Support



Sep 9, 2023 1:52 AM in response to maryanne44

To improve understanding of the phenomenon, it would be highly beneficial if you could share a screenshot. Visual representations carry greater impact than written descriptions.


Please remember that this is a public forum, so when attaching a screenshot, please avoid including any personal credentials such as IP addresses, card details, email IDs, Apple IDs, IMEI numbers, serial numbers, phone numbers, order IDs, or any identifiable location information if you are sharing a map.



With the limited information that you have provided, It is hard to even guess the problems faced by you. 


You may get faster and better responses to your query by --> Writing an effective Apple Support Commun… - Apple ...



Please re-post with detail so that someone else can help.



This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

hi my car play was working in the Nissan rental now it wont work

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