Dropped my MacBook

My MacBook fell out of the sleeve and hit and slid across the tile floor last night landing face up. I charged it and did nothing with it last night. This morning I powered it up- I heard the chime - I have a lit keyboard and tones if I type but a completely black screen. I did check the screen brightness, tried to do a hard reset, have been following suggestions from other readers about resetting multiple things but thus far nothing has helped. The screen is still black. I did try logging in even with the black screen but I must have not been in the correct log in space because I had error tones from my keyboard.

any suggestions? Is it just a screen replacement? It seems to hopefully just be the screen - Can I do that myself?

MacBook Pro 13″, macOS 11.7

Posted on Sep 9, 2023 5:12 AM

Reply
2 replies

Dropped my MacBook

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.