Black screen on laptop

Black screen on Macbook Pro

MacBook Pro 13″, macOS 12.6

Posted on Sep 9, 2023 5:51 AM

Reply
Question marked as Top-ranking reply

Posted on Sep 9, 2023 8:51 AM

Hi,

Following article could help your issue.

If your Mac starts up to a blank screen - Apple Support

If it doesn't help, try to start up in Safe mode, then normal boot could solve your issue.

Use safe mode on your Mac - Apple Support

If it doesn't help either, you'd better contact Apple Support or take your MacBook Pro to your local retail AppleStore, Genius Bar or Apple Authorized Service Provider to be examined your MacBook Pro there.

Official Apple Support

Contact Apple for support and service - Apple Support

Genius Bar Reservation and Apple Support Options - Apple

Find Locations

Mac Repair & Service - Apple Support



2 replies
Question marked as Top-ranking reply

Sep 9, 2023 8:51 AM in response to Wyme

Hi,

Following article could help your issue.

If your Mac starts up to a blank screen - Apple Support

If it doesn't help, try to start up in Safe mode, then normal boot could solve your issue.

Use safe mode on your Mac - Apple Support

If it doesn't help either, you'd better contact Apple Support or take your MacBook Pro to your local retail AppleStore, Genius Bar or Apple Authorized Service Provider to be examined your MacBook Pro there.

Official Apple Support

Contact Apple for support and service - Apple Support

Genius Bar Reservation and Apple Support Options - Apple

Find Locations

Mac Repair & Service - Apple Support



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Black screen on laptop

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