Not receiving some messages from non IPhones

I am not receiving all my messages from non IPHONE users

iPhone 6, iOS 12

Posted on Sep 9, 2023 7:01 AM

Reply
1 reply

Sep 9, 2023 8:48 PM in response to Annieo7

Hi Annieo7,

welcome to the Apple (user-to-user) Community!


Re: "I am not receiving all my messages from non IPHONE users"


Seems iMessages from Apple to Apple devices go back and forth by wi-fi.

Yet:

SMS and MMS text messages to and from non-Apple devices use cellular data (provider charges may apply)


NB: Also: If wi-fi is not available messages go by cellular data, if it is turned on.

More info: What is the difference between iMessage and SMS/MMS? - Apple Support

__________________________

If your provider's plan permits:

You can check you are allowing the use of cellular data for SMS and MMS Messages if you want to:

(When cellular data is off, apps will use only Wi-Fi for data.)

Apple support have an article online to help: How to: Use cellular data on your iPhone or iPad - Apple Support

______________________________________________________

An option: Wi-Fi Assist is generally on by default.

If you wish: you check Wi-Fi Assist automatically switches to cellular when you have a poor Wi-Fi connection.

More Info: About Wi-Fi Assist - Apple Support


If needed:

Messages support website: (info. / support / contact options etc.)

Messages for iPhone, iPad, Apple Watch, and Mac - Official Apple Support


All the best :-)

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Not receiving some messages from non IPhones

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