Downloaded songs don’t play

I have an Apple Music library that dates back 25+ years, consisting of thousands of songs ripped from hundreds of CDs.


Recently, many songs just don’t play — about 1 in 4. They’re greyed out and if they’re up next in a playlist, the app either skips past them or gets stuck and playback stops. If I tap the song specifically, I get the message “This song is not currently available in your country or region” or “This media may be damaged.”


This happens on both iPhone and Mac.


I pay for Apple One so I have unlimited streaming. It would be great if I could just keep the playlists but just stream the songs instead of trying to play the downloads. Re-creating all my playlists would be massively inconvenient.


It makes for a very frustrating experience. I’ve been using Spotify more and more and am about to give up on Apple Music, unless there’s a solution for this.


Any suggestions are welcome!

MacBook Pro 16″, macOS 12.5

Posted on Sep 9, 2023 4:04 PM

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Sep 10, 2023 2:55 PM in response to thewocky

Hello thewocky,


Thank you for using Apple Support Communities and for sharing these details with us. We'd like to share some information with you. Please click here to review some detailed related to your current issue: If songs are missing from your music library after you turn on Sync Library - Apple Support


It mentions the following information:

If a song is grayed out
If you see No Longer Available next to a song that's grayed out, the song was added from Apple Music and was removed from the Apple Music catalog.


Content availability can vary per region and country. You can use the following tool to confirm which songs are available in your region: Market with Apple Music


You might have to select your correct country to populate the proper information.



We hope this information is useful. Thank you for using Apple Support Communities. Take care.



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Downloaded songs don’t play

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