Related Article: About firmware updates for AirPods

airpods regularly disconnect

left and right airpod disconnect sometime every 5-15 seconds, then reconnect after several seconds (restarted?) or I have to reconnect them manually. They are fully charged and power level didn't fall below 30% when it happened.

Posted on Sep 9, 2023 4:57 PM

Reply
1 reply

Sep 10, 2023 4:46 PM in response to vyeremin

Hello vyeremin,


Thank you for reaching out to Apple Support Communities.


Let's try resetting your AirPods and testing:


"You might need to reset your AirPods if they won't charge, or to fix a different issue.


  1. Put your AirPods in their charging case, and close the lid.
  2. Wait 30 seconds.
  3. Open the lid of your charging case, and put your AirPods in your ears.
  4. Go to Settings > Bluetooth. Or go to Settings > [your AirPods].
    • If your AirPods appear there as connected, tap the More Info button  next to your AirPods, tap Forget This Device, then tap again to confirm.
    • If your AirPods don't appear there, continue to the next step. 

5.Put your AirPods in their charging case, and keep the lid open. 

6.Press and hold the setup button on the back of the case for about 15 seconds, until the status light on the front of the case flashes amber, then white.*AirPods charging cases

7.Reconnect your AirPods: With your AirPods in their charging case and the lid open, place your AirPods close to your iPhone or iPad. Follow the steps on your device's screen."


Addition details can be found here: How to reset your AirPods and AirPods Pro


If the issue persists, can you provide a few more details? When did you first notice this? Are you able to Pair to another device and test? Also, which device and OS do you use with your AirPods?


Cheers!

airpods regularly disconnect

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