Cant access customer support chat.

I have a problem with iphone. I found access the first time although it was difficult to find.

Now I am unable to find the link to gain access to speaking with chat support?

Can anyone help me out.

I am have been searching over an hour for this.

iPhone 13 Pro, iOS 16

Posted on Sep 9, 2023 4:40 PM

Reply
Question marked as Top-ranking reply

Posted on Sep 9, 2023 4:59 PM

RyanCarter1986 Said:

"Cant access customer support chat.: I have a problem with iphone. I found access the first time although it was difficult to find. Now I am unable to find the link to gain access to speaking with chat support? Can anyone help me out. I am have been searching over an hour for this."

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Chatting with Apple:

Sometimes, when you try to set up a chat session in regard to your Apple ID, your only provided option is to call Apple. So, make up a scenario (i.e. "My Phone won't respond"), and then move ahead, requsting the call.

Setting Up the Chat Session:

  1. Go to: support.apple.com
  2. Scroll Down to "Tell us how we can help"
  3. Select: Get Support
  4. Keep Selecting: items, until you get the option to chat.
  5. Proceed from there as Necessary
1 reply
Question marked as Top-ranking reply

Sep 9, 2023 4:59 PM in response to RyanCarter1986

RyanCarter1986 Said:

"Cant access customer support chat.: I have a problem with iphone. I found access the first time although it was difficult to find. Now I am unable to find the link to gain access to speaking with chat support? Can anyone help me out. I am have been searching over an hour for this."

-------


Chatting with Apple:

Sometimes, when you try to set up a chat session in regard to your Apple ID, your only provided option is to call Apple. So, make up a scenario (i.e. "My Phone won't respond"), and then move ahead, requsting the call.

Setting Up the Chat Session:

  1. Go to: support.apple.com
  2. Scroll Down to "Tell us how we can help"
  3. Select: Get Support
  4. Keep Selecting: items, until you get the option to chat.
  5. Proceed from there as Necessary

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Cant access customer support chat.

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