Apple music wont link to my verzion plan which includes apple music

The verzion website shows that im enrolled in the apple music perk, it shows my line is registered. But when i try to activate it on my phone the apple music app says that my plan does not include this perk.

iPhone 14 Pro, iOS 16

Posted on Sep 9, 2023 6:50 PM

Reply
Question marked as Top-ranking reply

Posted on Sep 11, 2023 7:24 AM

Hi Trchamberlin,


The support article Connect Apple subscriptions from your wireless carrier to your Apple ID outlines the prescribed options for linking a carrier benefit subscription for use. Note that in the section "How to connect an Apple subscription to your Apple ID" a text message from your carrier is the prescribed method and the following section "If you don't receive a text from your wireless carrier" ends with this instruction:


5. "If you still can't find a button or link to connect your subscription, contact your wireless carrier."


Working with your cellular provider would be necessary if that article isn't able to help you activate the service.


Regards.

1 reply
Question marked as Top-ranking reply

Sep 11, 2023 7:24 AM in response to Trchamberlin

Hi Trchamberlin,


The support article Connect Apple subscriptions from your wireless carrier to your Apple ID outlines the prescribed options for linking a carrier benefit subscription for use. Note that in the section "How to connect an Apple subscription to your Apple ID" a text message from your carrier is the prescribed method and the following section "If you don't receive a text from your wireless carrier" ends with this instruction:


5. "If you still can't find a button or link to connect your subscription, contact your wireless carrier."


Working with your cellular provider would be necessary if that article isn't able to help you activate the service.


Regards.

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Apple music wont link to my verzion plan which includes apple music

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