Sign out from iCloud is not available due to restrictions

I turned off screen time for my 13 y/os icloud account, but Sign Out is still not available due to restrictions. I also removed her account from the Verixon Smart Family app just in case that was the hang up....but I still can't sign her out.

Posted on Sep 10, 2023 9:48 AM

Reply
1 reply

Sep 11, 2023 12:48 PM in response to Linkster95

Hi Linkster95,


It sounds like you are unable to sign out of iCloud on your child's device. We know how important this is for you, and we will help get you to the right place for answers.


The first thing to try is the steps listed in this support article. These steps can often resolve this type of issue:

Use parental controls on your child's iPhone, iPad, and iPod touch - Apple Support


If you need continued assistance, please get in touch with the Apple support team via this link: Get Support.


All the best.


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Sign out from iCloud is not available due to restrictions

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