slow streaming with fast internet

whenever I go to watch something the quality is either bad (360p) or it constantly lags, for netflix, prime or any other online video streaming. I did a wifi speed check and my wifi speed is fast. I tried reseting and shutting down my mackbook. this has been happening for the past couple of weeks not since I got my laptop.

MacBook Pro 14″, macOS 12.6

Posted on Sep 10, 2023 10:36 AM

Reply
2 replies

Sep 10, 2023 11:59 AM in response to julieaudi

Your wi-fi speed test (if using speedtest.net or speedof.me) is to a predefined server, not to the video source's site, nor does it incorporate the random effects of streaming content. The network traffic bandwidth and latency between you and that video source site may be abysmal despite what a speed test may indicate.


The content on that site has its 360/480/720/etc p set there and it is not changed by video streaming though may be reduced by the streaming package type you have subscribed too. I subscribe to netflix standard resolution, but my Apple TV 4K upscales that content to 4K.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

slow streaming with fast internet

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.