You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

iPhone 11 Pro screen goes black while watching movies or videos

Good afternoon! I have an iPhone 11 pro! I have this problem: when watching movies or videos, the screen turns black! And especially when there are flashes in the video!!!! What is it??? And how to fix it???


[Re-Titled by Moderator]

iPhone 11 Pro, iOS 16

Posted on Sep 10, 2023 11:32 AM

Reply
Question marked as Top-ranking reply

Posted on Sep 10, 2023 11:34 AM

Hello ~ Any help here by clicking on?


If your iPhone won't turn on or is frozen - Apple Support


~Katana-San~

1 reply

iPhone 11 Pro screen goes black while watching movies or videos

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.