Internet Connection

My iPhone 13 is no longer connecting to internet. iPad and other iPhone in household are connected. I have tried turning phone off and on, forgetting the network and then trying again. I have rebooted the router. Help


Posted on Sep 10, 2023 2:02 PM

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Question marked as Best reply

Posted on Sep 10, 2023 2:26 PM

Please check the following Apple articles:

Connect to Wi-Fi on your iPhone, iPad, or iPod touch

Connect to Wi-Fi on your iPhone, iPad, or iPod touch - Apple Support

 

If your iPhone, iPad, or iPod touch won’t connect to a Wi-Fi network

If your iPhone or iPad won't connect to a Wi-Fi network - Apple Support


Check the route settings -> Recommended settings for Wi-Fi routers and access points

Recommended settings for Wi-Fi routers and access points - Apple Support

 

If you need help with your Wi‑Fi password

If you need help with your Wi‑Fi password – Apple Support (UK)

  •  You need to sign in to your router.
  • The Wi-Fi network name, or SSID (service set identifier), is the name your network that has a password.

 

or If you have iOS 16 / iPadOS 16:

Go to -> Settings -> tap Wi-Fi -> tap on the hideen Password -> enter Passcode -> you will then see the Wi-Fi Password.


If they are On, turn Off Hotspot & VPN.

2 replies
Question marked as Best reply

Sep 10, 2023 2:26 PM in response to nekcihc_nus

Please check the following Apple articles:

Connect to Wi-Fi on your iPhone, iPad, or iPod touch

Connect to Wi-Fi on your iPhone, iPad, or iPod touch - Apple Support

 

If your iPhone, iPad, or iPod touch won’t connect to a Wi-Fi network

If your iPhone or iPad won't connect to a Wi-Fi network - Apple Support


Check the route settings -> Recommended settings for Wi-Fi routers and access points

Recommended settings for Wi-Fi routers and access points - Apple Support

 

If you need help with your Wi‑Fi password

If you need help with your Wi‑Fi password – Apple Support (UK)

  •  You need to sign in to your router.
  • The Wi-Fi network name, or SSID (service set identifier), is the name your network that has a password.

 

or If you have iOS 16 / iPadOS 16:

Go to -> Settings -> tap Wi-Fi -> tap on the hideen Password -> enter Passcode -> you will then see the Wi-Fi Password.


If they are On, turn Off Hotspot & VPN.

Internet Connection

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