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I changed country of my Apple id from China to Singapore recently, but got an error when trying to login iCloud.com

Hi There,


I changed country of my Apple id from China to Singapore recently, but got an error when trying to login iCloud.com.


I also tried logout and re-login on a macbook. But all photos are lost in macbook.


I'm afraid my photos will lost permenantly T_T. What should I do now?

Posted on Sep 10, 2023 6:30 PM

Reply
3 replies

Sep 10, 2023 6:49 PM in response to 春瑞

"Hi There, I changed country of my Apple id from China to Singapore recently, but got an error when trying to login iCloud.com. I also tried logout and re-login on a macbook. But all photos are lost in macbook. I'm afraid my photos will lost permenantly T_T. What should I do now?"

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Troubleshooting iCloud Login Errors:

So, what is the error? What device are you using when you get this login error? As screen of this error would most certainly help:

Sep 10, 2023 11:25 PM in response to 春瑞

"Thanks for your reply.: It says 'iCloud encountered an error while trying to connect to the server.' Tried upload the screenshot, but seems not work?"

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You are welcome.


Thank you for the screenshot.


A. Start Here: If you can't Connect or Sign in to iCloud - Apple Support


B. Add the Account Back:

Remove the account, and then add it back.


C. System Status:

Check and see if iCloud Mail is down in Apple's System Status Web site. As of this reply, there is no reported issues.

I changed country of my Apple id from China to Singapore recently, but got an error when trying to login iCloud.com

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