Why can’t I update

I cannot perform a software update on my iPad Pro

iPad Pro, iOS 12

Posted on Sep 10, 2023 7:53 PM

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Question marked as Top-ranking reply

Posted on Sep 11, 2023 4:48 AM

As you did not state the iPad Pro generation, it may have reached the end of iPadOS support. The following support is provided for iPad Pro:


iPad models compatible with iPadOS 16 - Apple Support


iPad models compatible with iPadOS 15


iPad models compatible with iPadOS 14


If you iPad is supported above, you should have it connected to a charger, a Wi-Fi network, and then Settings : General : Software Update should get you the last compatible version installation notice.

1 reply
Question marked as Top-ranking reply

Sep 11, 2023 4:48 AM in response to Rmars003

As you did not state the iPad Pro generation, it may have reached the end of iPadOS support. The following support is provided for iPad Pro:


iPad models compatible with iPadOS 16 - Apple Support


iPad models compatible with iPadOS 15


iPad models compatible with iPadOS 14


If you iPad is supported above, you should have it connected to a charger, a Wi-Fi network, and then Settings : General : Software Update should get you the last compatible version installation notice.

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Why can’t I update

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