Related Article: If an alert says Face ID has been disabled on your iPhone or iPad Pro

It’s not working

It’s now working When my phone was broke it was keep pressing stuff

iPhone 11, iOS 16

Posted on Sep 10, 2023 10:06 PM

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1 reply

Sep 11, 2023 5:53 PM in response to Hotboytrin1

Hi Hotboytrin1,


You don't specify the precise nature of your concern, but it seems you posted your question from the support article If an alert says Face ID has been disabled on your iPhone or iPad Pro, so you may be referring to that feature of your device.


As you've indicated both that "It's not working" as well as "It's now working", it seems safe to assume you're experiencing a problem with Face ID. You also mentioned that your phone "was broke", and if so that may continue to be a factor in the reason for your post.


Trying the steps from the article mentioned above would be necessary for this type of issue:


"What to do next


  1. Update your iPhone or iPad to the latest version of iOS or iPadOS.
  2. Check if there is an issue with Face ID in your iPhone's parts and service history. To do this, open the Settings app, tap General, then tap About.
  3. If you still can't enroll your face or unlock your device with Face ID, you can take your device to an Apple Store or Apple Authorized Service Provider, or contact Apple Support about your iPhone or your iPad."


If you're experiencing a different problem, provide clear details on the nature of the issue, what you're seeing, when it happens, what steps you've tried, as well as any other relevant factors for the benefit of future replies to your post.


Regards.

It’s not working

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