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Charges for iCloud where as I downgraded to Free 5GB

Hey Apple,


I am here to let you know that, Apple is charging me iCloud+ purchases of 200GB I bought before where I have already downgraded to Free 5GB but it is charging me again and again. This is the second time this has happened to me. The first time I requested a refund and got one, and this time I am not able to request a refund. Can you please resolve the issue ASAP?


I will be grateful for your act of kindness.

Regards,

Fareed

iPhone 12 Pro Max, iOS 16

Posted on Sep 10, 2023 11:53 PM

Reply
5 replies

Sep 12, 2023 7:18 AM in response to fareed_codes

Hello fareed_codes, Since you have successfully downgraded your iCloud storage plan and requested a refund, and you're still getting charged each month, we recommend contacting Apple Support directly so that they can work with you to find a solution.

You can reach them by clicking here: Apple Support or calling the most local number in your region: Contact Apple for support and service. Thank you for participating in the Apple Support Communities. Cheers!

Charges for iCloud where as I downgraded to Free 5GB

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