Icloud resolution wrong

I have set icloud download resolution to "unmodified original" I still get a low resolution download when I try that. How can I fix this?

Posted on Sep 11, 2023 12:01 AM

Reply
Question marked as Apple recommended

Hi Napapiiri,

welcome to the Apple (user-to-user) Community.


Re: "Icloud resolution wrong : I have set icloud download resolution to "unmodified original"

I still get a low resolution download when I try that. How can I fix this?"


We do not know to which Mac or device model you are downloading, or which OS version is installed on it.

Also:

In which settings you have set icloud download resolution to "unmodified original"

and

Wondering if your Mac or device has enough storage-space free for unmodified originals to be downloaded.


Eg: See: "Download copies of your photos and videos" for the appropriate Mac or device in the article below:

(ie: you may need to set "unmodified original" for the file on the Mac or device just before the download)

Set up and use iCloud Photos - Apple Support


If needed: More info. / support / contact options:

iCloud - Official Apple Support website

or

Photos - Official Apple Support website


All the best :-)

Posted on Sep 11, 2023 6:06 PM

1 reply
Question marked as Apple recommended

Sep 11, 2023 6:06 PM in response to Napapiiri

Hi Napapiiri,

welcome to the Apple (user-to-user) Community.


Re: "Icloud resolution wrong : I have set icloud download resolution to "unmodified original"

I still get a low resolution download when I try that. How can I fix this?"


We do not know to which Mac or device model you are downloading, or which OS version is installed on it.

Also:

In which settings you have set icloud download resolution to "unmodified original"

and

Wondering if your Mac or device has enough storage-space free for unmodified originals to be downloaded.


Eg: See: "Download copies of your photos and videos" for the appropriate Mac or device in the article below:

(ie: you may need to set "unmodified original" for the file on the Mac or device just before the download)

Set up and use iCloud Photos - Apple Support


If needed: More info. / support / contact options:

iCloud - Official Apple Support website

or

Photos - Official Apple Support website


All the best :-)

Icloud resolution wrong

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