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(3) iPhone one has my new Apple ID, other the old ID, Apple no longer can find the old ID

(3) iPhone’s one has my new Apple ID, other the old ID, Apple no longer can find the old ID so I have two IPhone 12 that don’t function.


how can I change the ID’s on my two Apple 12’s with invalid ID and forgotten password?

iPhone 12 mini

Posted on Sep 11, 2023 8:23 AM

Reply
1 reply

Sep 12, 2023 8:04 AM in response to mlefever1216

Hi mlefever1216,


To help us get a better understanding of the issue, we’d like to ask a few questions.


Can you let us know more about what happens when you try to access your old Apple ID account? For example, are you receiving a specific error? If so, what does the exact error say?


That information will help us plan how to proceed.


If the issue is that the Apple ID isn't known, please check out this link which can help you find that information: If you forgot your Apple ID email address or phone number


See if you're already signed in with your Apple ID

Check to see if you're signed in on your device. Or check if you're signed in to Apple apps or services

On your iPhone, iPad, or Apple Watch

On iPhone, tap your name to see your Apple ID email address

Tap Settings, then tap your name.


If the password isn't known, this link can guide you through how to reset it: If you forgot your Apple ID password


Thanks!

(3) iPhone one has my new Apple ID, other the old ID, Apple no longer can find the old ID

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